Right of revocation
You have the right to cancel the contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day:
- when you or a third party named by you, other than the carrier, have taken the goods physically in possession, if you have ordered a product or multiple products under a single purchase order and the good or goods are delivered uniformly;
- when you or a third party named by you, other than the carrier, have taken the last good physically in possession, if you have ordered multiple products under a single purchase order and the goods are delivered separately;
- when you or a third party named by you, other than the carrier, have taken the last partial shipment or the last piece into physical possession, if you have ordered a product which is supplied in several partial shipment or pieces.
To carry out your right of revocation, you must notify us
Hoffmann & Laspeyres GbR
14471 Potsdam / Germany
Phone: +49 331 9512 067
Fax: +49 331 9512 067
E-mail address: firstname.lastname@example.org
by a clear statement (eg a letter by post mail, fax or email) of your decision to withdraw from this contract. You can use the withdrawal template form which is not mandatory, however. You can download the withdrawal template form at http://www.pieiron.de/media/wysiwyg/pdf/widerrufsformular-ab-20140613-en.pdf.
If you make use of this option, we will forward a confirmation of the receipt of such a withdrawal to you immediately (eg by e-mail). In order to meet the revocation period deadline it is sufficient for you to send the message about the right of withdrawal before the withdrawal deadline.
Effects of withdrawal
If you withdraw from this contract, we give you all the payments that we have received from you, including delivery costs (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than the most favourable standard delivery we have offered), and must be repaid immediately at the latest within fourteen days from the date on which the notice about your cancellation of this contract was received by us. For this repayment, we use the same method of payment that you used for the initial transaction, unless you explicitly agreed otherwise. In any case you won't be charged fees for this repayment. We may withhold the reimbursement until we have received the goods back or until you have demonstrated that you have returned the goods, whichever is the earlier. You have to send or personally hand over the goods to us promptly and in any case not later than fourteen days from the date on which you notify us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of fourteen days. We will bear the cost of returning the goods. You only need to pay for any diminished value of the goods, if the deterioration in value is due to a handling of the goods by you which is not necessary to prove their consistency, characteristics and functionality.
End of revocation instruction